Archive for the ‘4. Make Your Business Stand Out Online’ Category

Stand Out Online by Providing Exceptional Customer Service

Thursday, January 23rd, 2014

The Closet Entrepreneur by Kendra Leah Fuller

By , @Writing2Day

Let’s talk about providing top notch customer service and what it can do for your business. We have just come through the holiday shopping season and a couple of really big customer service let downs have prompted me to write this post. Without going into the reasons why I will never again order from a couple of online retailers, I would like to share some ideas about good customer service.

I find these to be no-brainers, however my customers shared with me on many, many occasions how a competing retailer had treated them poorly. This left me scratching my head in confusion. If I want your business, shouldn’t I treat you right? If you are competing online with big box retailers and other small businesses, how can you stand out? By treating your customers like the gold they are. (more…)